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Line 6 Relay G10 Recall

Line 6 Relay G10 Recall

Yamaha Guitar Group, Inc., (“YGG”) is providing a corrective action for its Line 6 Relay G10, G10S, and G10T Family of Products. 

YGG is providing a free Firmware Update, that product owners themselves may install, for the G10 Family of Products because the lithium-ion battery used in the G10T transmitter can overheat, which may, in rare instances, allow pressure to build up and can cause the battery cover to separate forcibly.  If this occurs, there is the potential for injury and property damage.  This firmware update will reduce the charge the battery holds and therefore reduce the risk of overheating.  Although worldwide there have been only four reported incidents of the battery cover separating forcefully, YGG is taking this action out of an abundance of caution to further help ensure the safety of its customers.  There have been no reported instances in Australia. 

WHAT OWNERS SHOULD DO
Line 6 Relay G10, G10S, and G10T Family 
Please immediately stop using Line 6 Relay G10, G10S, and G10T Family of Products until you register with YGG and download the firmware update.  Please register for the firmware update at www.line6.com/g10recall and enter the unique serial number found on the G10T component.  Then you can download the firmware update.  If you have trouble downloading the firmware update, please call: 1300 739 390 or email: enquiries@yamaha.com.au

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